Welcome to the IQ Supplements store!

The terms “we”, “us” and “our” refer to the IQ Supplements store. The IQ Supplements store operates this website and online store, including all related information, content, features, tools, products, and services (together, the “Services”), in order to provide you with a curated shopping experience. The IQ Supplements store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”) describe your rights and responsibilities when you use our Services. Please read these Terms carefully, as they include important information about your legal rights, including rights under the Australian Consumer Law (ACL). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your state or territory of residence and that you consent to any of your minor dependents using the Services on devices you own, purchase, or manage.

To use the Services, you may be asked to provide personal information, including email, billing, payment, and shipping details. You warrant that all information you provide is accurate, current, and complete. You are responsible for maintaining the security of your account and for all activity under your account. Accounts are personal and may not be transferred, sold, assigned, or licensed to others.

SECTION 2 – OUR PRODUCTS
We make every effort to provide accurate descriptions of our products. However, product appearance (including colour) may vary due to device screens. We reserve the right to modify product descriptions, pricing, and availability at any time. Products may be discontinued, and quantities limited, at our discretion.

Important – Australian Consumer Law: Nothing in these Terms limits or excludes your rights under the ACL or any other law that cannot be excluded. Products sold through our Services are subject to consumer guarantees, including that goods will be of acceptable quality, fit for purpose, and match descriptions.

Health Disclaimer: Our products are dietary supplements intended for general wellness and sports nutrition. They are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before using any supplement, particularly if you are pregnant, nursing, or have a medical condition.

SECTION 3 – ORDERS
Placing an order is an offer to purchase. The IQ Supplements store reserves the right to accept or decline any order at its discretion. Orders are not accepted until confirmed by the IQ Supplements store. Payment must be processed before acceptance.

Once accepted, your order is subject to our Refund Policy [LINK] and the ACL consumer guarantees. You represent that orders are for personal use and not for resale.

SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Prices exclude applicable taxes, shipping, and handling unless otherwise stated. Posted prices may differ from those in physical stores or third-party platforms. You agree to provide complete and accurate billing information and to update it as necessary.

SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only. We are not liable for delays caused by carriers, customs, or events beyond our control. Risk in products transfers to you once they are handed to the carrier, but we remain responsible for ensuring products comply with the ACL guarantees until delivery.

SECTION 6 – INTELLECTUAL PROPERTY
All content, including trademarks, text, graphics, images, and product descriptions, is owned by the IQ Supplements store or its licensors. You may use materials for personal, non-commercial purposes only. Reproduction, distribution, or modification without consent is prohibited.

SECTION 7 – OPTIONAL TOOLS
Third-party tools may be offered as part of the Services. These are provided “as is” without warranties or endorsement. Use is at your own risk.

SECTION 8 – THIRD-PARTY LINKS
Our Services may link to third-party websites. We are not responsible for the accuracy, content, or policies of these websites. Use them at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
The IQ Supplements store is powered by Shopify, which helps us provide the Services. All sales are directly with the IQ Supplements store. Shopify is not responsible for transactions, products, or any loss related to purchases.

SECTION 10 – PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy

https://www.iqsupps.net/pages/privacy-policy

as well as Shopify’s Privacy Policy

https://www.shopify.com/au/legal/privacy

SECTION 11 – FEEDBACK
By submitting feedback, ideas, or suggestions (“Feedback”), you grant a worldwide, royalty-free, sublicensable license to use, reproduce, and display it for any purpose. You warrant that Feedback does not violate any third-party rights or laws.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Information may contain typographical errors or omissions. We reserve the right to correct errors, update content, or cancel orders where necessary.

SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes. You must not misuse the Services, including by transmitting harmful, illegal, or misleading content.

SECTION 14 – TERMINATION
We may terminate access to the Services at our discretion. Termination does not affect rights or obligations that survive under these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES
Except as expressly stated and subject to ACL rights, the Services and products are provided “as is” and “as available.”

SECTION 16 – LIMITATION OF LIABILITY
To the extent permitted by law, the IQ Supplements store, its partners, or Shopify are not liable for indirect, incidental, or consequential damages arising from use of the Services. This does not limit your ACL rights.

SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless the IQ Supplements store, Shopify, and affiliates against claims, damages, or losses arising from your breach of these Terms.

SECTION 18 – SEVERABILITY
If a provision is unlawful or unenforceable, it will be severed, and remaining provisions will remain effective.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms and any referenced policies constitute the entire agreement between you and the IQ Supplements store.

SECTION 20 – ASSIGNMENT
You may not assign your rights or obligations under these Terms without prior consent.

SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of Queensland, Australia, and parties submit to the exclusive jurisdiction of Queensland courts.

SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS
We may update these Terms by posting changes on our website. Continued use of Services constitutes acceptance.

SECTION 24 – CONTACT INFORMATION
Questions about these Terms can be sent to:

Email: info@iqsupps.net